Welcome to the Kiddoz FAQ.

Kiddoz is a secure photo-sharing app designed for early childhood centres and preschools. It helps teachers capture moments quickly and share them safely with families without mixing work and personal photos.

• Preschools & nurseries
• Early childhood centres
• Kindergartens
• Teaching staff
• Parents and guardians

Kiddoz is always free for parents.

Schools can start on the free tier and upgrade to a premium plan depending on needs.

No. Kiddoz works like a simple camera—open, snap, send. Teachers typically need less than 5 minutes to get comfortable.

No. Kiddoz keeps all photos inside the app's secure workspace and never mixes them with personal photos.

Yes. Kiddoz is built to be safe on personal devices while respecting school policies.

Yes. Kiddoz automatically detects children and allows quick tagging to ensure only the right guardians see each photo.

Kiddoz is optimized for weak Wi-Fi or mobile data — most uploads complete in under a second.

You can explore the instant demo, start a free plan, or request a live walkthrough for your staff.

Yes. Schools control:

• which teachers can upload
• which groups or classes they belong to
• which guardians have access to each child
• retention settings (depending on plan)

Yes. Kiddoz is built specifically for childcare communication and fully complies with GDPR — unlike general-purpose messaging apps.

Yes. Each child can have multiple guardians, each with their own secure login.

Yes. Schools can create as many groups as needed and assign teachers to multiple groups.

Yes. Kiddoz follows GDPR principles such as data minimization, privacy by design, encryption, and purpose limitation. We also provide a full Data Processing Agreement (DPA).

All media and personal data are stored securely within the EU on encrypted infrastructure.

The school always remains the data controller and retains ownership of the content.

Yes. Parents can download photos according to the school's chosen plan and permissions.

Schools and admins have full control over editing, archiving, or deleting content.

Their access to the child's feed is automatically removed on the date set by the school.

Kiddoz uses child-tagging features without storing biometric data or templates. Tagging is processed temporarily and not retained.

Yes. The app is optimized for unstable networks and can retry uploads automatically.

Kiddoz runs on modern iOS and Android devices. No special hardware is required.

Photos are lightly optimized for fast delivery. Schools can enable full-resolution downloads depending on the plan.

Yes. Schools can request an export of their photos and records at any time.

Schools choose a monthly or yearly plan. Pricing is based on school size and staff usage.

Yes. You can start on a free tier or explore instant demo mode without creating an account.

No. Plans are flexible, with the option to cancel anytime.

No. Parents never pay to use Kiddoz.

You can reach us through the Contact page or from inside the app.

Yes. Schools can request a live onboarding session for teachers and administrators.

Yes. We provide guides, checklists, and walkthroughs in the Help Center.